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COVID-19: What You Should Know

We understand that people in our community are naturally concerned about COVID-19. The team at Flagler Health+ is here to meet all your healthcare needs. We have navigated through the COVID-19 pandemic together and we remain vigilant about ensuring the safety of our staff and patients. Surgeries and procedures that were once postponed are now able to be addressed. We want you to know that it is safe to do so, and our award-winning surgical team will be with you every step of the way.

COVID-19 Vaccine Distribution Information

1/3/21 - St. Johns County Vaccination Appointments Update

Once St. Johns County receives a new allocation of COVID-19 vaccines, a registration system will be launched for residents to make an appointment to receive a first dose of the vaccine. For updates regarding St. Johns County’s COVID-19 vaccination program, please visit, call the St. Johns County COVID-19 vaccination hotline at 904.295.3711, or text SJCVACCINE to 888777.

12/30/20 - St. Johns County Update

St. Johns County is working in partnership with the Florida Department of Health in St. Johns County to assist with the first phase of public COVID-19 vaccination operations. As the lead agency for vaccination distribution, the Florida Department of Health in St. Johns County has received a limited initial allocation of COVID-19 vaccines. Per State of Florida Executive Order 20-315, the first phase of COVID-19 vaccines is designated for the following populations:

• Healthcare personnel with direct patient contact
• Long-term care facility residents and staff
• Persons 65 years of age and older

In addition, St. Johns County Fire Rescue is actively vaccinating frontline personnel including emergency medical technicians, paramedics, and firefighters. The Federal Government and State Government are also directly administering vaccine distribution to long-term care facility residents and staff through local private healthcare providers and pharmacies. As information regarding COVID-19 vaccine distribution in St. Johns County is continually evolving, please call the State of Florida 24/7 COVID-19 call center at 866.779.6121, visit, or email St. Johns County residents may also visit for local COVID-19 updates.

12/22/20 - Flagler Hospital Vaccine Update

Flagler Health+ received its first shipment of the Pfizer COVID-19 vaccine for internal distribution on Tuesday, December 22nd. Administration of the vaccine across the enterprise is underway, providing team members and physician partners an extra layer of protection against the COVID-19 virus. It not known at this time what role Flagler Health+ will play in the deployment of vaccinations to the public. According to the CDC, the goal is for everyone to be able to easily get vaccinated against COVID-19 as soon as large enough quantities are available. Once vaccines are widely available, the plan is to have several thousand vaccination providers offering COVID-19 vaccines in doctors’ offices, retail pharmacies, hospitals, and federally qualified health centers. We know many area residents are anxious to receive the vaccine. As soon as we have additional information, we will provide it here.


At Flagler Health+, we understand that loved ones play a very important role in a patient’s recovery. It is also our responsibility to keep our patients, staff and visitors safe. To support this, an inter-professional team of physicians, infection prevention experts and leadership at Flagler Health+ has established a revised visitor policy appropriate for the current state of COVID-19 in our community.

Visiting hours are from 8 am to 8 pm with the following guidelines:

• Inpatients will be allowed two visitors, over the age of 18, excluding patients in the behavioral health unit.

• Visitors to labor and delivery will be allowed one visitor who must stay with the patient.

• Postpartum patients will be allowed one visitor who may come and go.

• NICU will be allowed two visitors at a time.

• Patients arriving for surgeries and procedures will be allowed one visitor during pre-operation and recovery times.

• Emergency Department patients, except for those presenting with respiratory symptoms, will be allowed one visitor once they are placed in their treatment room.

• Special circumstances, including visitation for patients diagnosed with COVID-19, will be evaluated on a case-by-case basis.

• All visitors must pass a COVID-19 screening, which includes a questionnaire and temperature check, and also wear a mask during their entire visit.

St. Johns County and Flagler Health+ COVID-19 Partnership Transitioning from Testing to Vaccine Distribution Planning

In preparation for COVID-19 vaccine distribution, St. Johns County and Flagler Health+ are transitioning the COVID-19 response operations from testing to planning and vaccine delivery measures. As a result, the COVID-19 testing site at Flagler Health+ will conclude all COVID-19 tests at 11 a.m. on Wednesday, December 30.

COVID-19 testing remains available at Flagler Health+ outpatient laboratories with a physician order, CareFast+ locations and a variety of other private locations throughout St. Johns County. In addition, a State of Florida COVID-19 test site remains operational and free to the public at the Regency Square Mall, 9501 Arlington Expressway, Jacksonville.

Per the State of Florida, the initial phase of vaccine availability is allocated to healthcare workers and long-term care facility residents. As additional vaccines become available, St. Johns County Emergency Management and Flagler Health+ will work closely with the Florida Department of Health, the Florida Department of Emergency Management, and local healthcare providers to expedite distribution to additional populations in accordance with CDC, federal, and state guidelines.

Please visit to view a list of available COVID-19 testing locations in St. Johns County. As test sites are continually evolving, St. Johns County cannot guarantee the list is comprehensive. Please contact a test site directly for the most accurate and up-to-date information regarding available services. For more information, please call the St. Johns County Citizen Information Hotline at 904.824.5550.

Information for Employers

To support area businesses as they return to full operations, Flagler Health+ and our national technology partner, Healthfully, are now offering a COVID-19 Employer Solution. The solution helps employers, employees and customers feel confident that organizations are taking the risks related to COVID-19 seriously, limit exposures, provide real-time feedback, track status,deploy contact tracing, increase access and utilize testing in the most effective way possible. Click here for more information.